NETCALL (AIM:NET) - Sales orders significantly ahead and cash in the bank
The provider of end-to-end customer engagement software solutions announced that it has continued to trade in line with expectations in the first part of the year, with sales orders significantly ahead of this time last year, resulting from both new customer wins and the cross-sale of the enlarged product set into our existing customers.
The Group’s software product suite provides solutions for end-to-end customer engagement, incorporating call handling, callback, smart automation, workforce management and data unification. The target markets comprise organisations of all sizes, including many blue-chip companies with global contact centre operations with the customer base containing over 600 organisations in both the private and public sectors. These include over 65% of the NHS Acute Health Trusts, major telecoms operators such as BT and Cable & Wireless and leading organisations including Interflora, Lloyds TSB, Oracle, Cineworld, Interserve, Orange, Prudential, RBS and npower. The Company’s cash position increased to £6.87m at 31 October 2011…